Testimonials
May 30, 2019
"Ryan today gave me the best customer service I have experienced ever in any industry. There had been 4 yellow jackets in our home within 48 hours and the low humming was getting louder so I had already figured out we had a nest. I called two other places prior since they opened earlier the first did not have any time in the near future and the second underhandedly made it seem that I was crazy and there was no nest. By the time Ryan answered I was doubting myself. After explaining my situation Ryan went above and beyond to find a technician that would squeeze me in tomorrow. About four hours later and the front door being slammed accidentally there was a swarm of them outside and my house sounded like the epicenter of the hive with rain falling on Metal. After getting the kids in a safe area I called Ryan back and gave him an update he said he would see who was there & get something going. and call me back, before I could figure out my next move he was calling me to let me know the technician just left their shop en route to me. Ryan called me 3-4 times while I was anxiously waiting and sealing any possible entrance I could find. He reassured me and offered to stay on the phone as long as I needed every time he called. I am happily laying down in my own bed after a long two days when I was that morning that ultimately we would be in a hotel at some point before the situation was resolved. Because of Ryan and his patience this went from being the most helpless & terrifying moment with my two kids to a day we ended with laughter and sleep! We will always be calling Pied Piper and specifically asking for him."
May 18, 2019
"Efficient excellent and careful of yard and structures."
April 4, 2019
"Excellent service! Everyone I spoke with at Pied Piper was beyond helpful as I dealt with an apparent bedbug problem. From assessing whether I needed a full-apartment professional treatment or whether it was something I might tackle myself, the team at Pied Piper gave me far more helpful information than I would have expected. Unlike too many places that appear to take advantage when someone is in a crisis, Pied Piper helped walk me through the likely the scope of the problem and what my reasonable options were. I wound up buying what I needed from Pied Piper and applying it myself (to save money), and checked in with them over the course of a few weeks to assure myself I was taking the right approach. Throughout, and after, everyone was patient with my lack of knowledge and my anxiety, and they helped me get to the ideal outcome as stress-free as possible. I would recommend Pied Piper to anyone experiencing a similar (awful!) problem. They treated me like a human being who shares the same community, not a financial opportunity."
April 3, 2019
"My experience wasn't as a customer but as a new employee. The owner and employees were incredibly nice and helpful. I have never felt so welcomed by a prospective or new employer in my 15 years or so as an adult in society. It was refreshing and made me excited to join their team. I'll be taking my certification tests very soon to be a pest control technician and I'm looking forward to it much more than I thought I would be!!!"
January 10, 2019
"They are very helpful. Will take time to give you advice. And have the right tools to attack the problem."